Welcome to Amauta Language School. By using our services, you agree to these Terms and Conditions. Please read them carefully.
1. Services
We provide language instruction services through virtual classrooms using Zoom. Our services include group and private lessons for adults and children.
2. Registration and Payment
To register for classes, you must provide accurate and complete information about yourself or your child. You must also provide payment information and authorize us to charge your payment method for the classes you select. By registering for classes, you agree to pay all fees and charges associated with your use of our services.
3. Rescheduling, Cancellation and Refunds
If you need to reschedule a private class, you must do so at least 24 hours in advance. If you cancel less than 24 hours before the scheduled class, you may not be allowed to reschedule. If you need to reschedule due to illness or emergency, please contact us as soon as possible to discuss options for rescheduling.
We reserve the right to reschedule group classes at the teacher’s discretion. The teacher will make every effort to communicate any changes ahead of time and communicate with students to reschedule the missed class.
At Amauta Language School, we are committed to providing the highest quality language instruction services to our students. We are confident that you will be satisfied with our services, and we offer a 14-day satisfaction guarantee to ensure your complete satisfaction.
If you are not satisfied with our services within the first 14 days of your registration, please contact us at [email protected] to discuss your concerns. We will work with you to understand the issues and find a resolution that meets your needs.
If we are unable to resolve your concerns within 14 days of your initial contact, we will provide a full refund for any unused classes.
This satisfaction guarantee applies only to our language instruction services and does not cover any third-party services or materials, such as textbooks.
We are committed to providing exceptional customer service and strive to exceed your expectations. If you have any questions or concerns about our satisfaction guarantee policy, please contact us at [email protected].
4. Intellectual Property
All materials used in our classes, including but not limited to lesson plans, curriculum, and teaching materials, are the property of Amauta Language School and may not be reproduced or used without our written consent.
5. Code of Conduct
We expect all students to behave in a respectful and appropriate manner during classes. Any behavior that is disruptive or offensive to other students or instructors may result in immediate termination of services without refund.
6. Disclaimer of Warranties
We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the services we provide. We do not guarantee that our services will meet your requirements or that they will be uninterrupted or error-free.
7. Limitation of Liability
We will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, arising from your use of our services.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Amauta Language School is located.
9. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected].